Sinks Gallery – F.A.Q. Page
Q –
How do I buy through Sinks Gallery?
A – Call us!
We will help you
match the appropriate sink, faucet, bath furniture and accessories
to your project. If what you want doesn’t exist, we will find an
artisan that can fulfill your vision. We are not an “internet
company” with a shopping cart on our site. Our products generally
require some consultation to make sure you are getting exactly what
you want. The best way to contact us is by phone so our customer
service representatives can better understand your design criteria,
budget, timeframe and vision for your particular project. We will
then make recommendations on artist(s) and work for you to
consider. There will be two types of work – stocked and custom.
For custom work we will generally make a proposal that includes the
specific work to be done, shipping deadlines, costs and other
pertinent information. Once a proposal has been agreed to, and a
deposit has been made, we will get the artist started on the work.
Sinks Gallery is here to help you
through completion of your project. We have helped hundreds of
design professionals and art collectors match the right work of art
to their specific job. Unlike a standard gallery or showroom, we
specialize in functional and architectural art and understand the
challenges associated with incorporating handcrafted art into the
kitchen and bath. Our customer service representatives have the
design experience and technical knowledge necessary to ensure that
your project is a success.
Q – Do you have a showroom?
A – We offer our
products through our resource catalog and website.
Because we work with
customers all over the country, we do not have a showroom. Over 50%
of the work purchased is commissioned to your specifications. This is why the work of art you will receive is
unlike anything else you will find – it is made for you. We have
found that the process of finding the right work of art for a
project can be handled very easily through our personal customer
service via phone and email.
Q – I didn’t see exactly what I
wanted in the online galleries…. Is there anything else?
A – Even though we have
close to 1000 images in our online gallery of products available,
there are thousands more that didn’t make it for a number of
reasons. It is virtually impossible to represent everything our
artists can do. At least half the work we do is commissioned and
not on our website. Give us a call even if you don’t see exactly
what you want. Chances are we have an artist that can create the
perfect work of art for your project and stay within your budget
requirements.
Q – Are glass sinks
really practical?
A
– To learn more about sinks - the different types available, as well
as durability and care, please visit
All About
Glass Sinks.
Q – What if I’m not happy with the
product?
A
– We stand behind every artist and manufacturer we represent. If
you are not happy, we will do everything in our power to resolve
your issue. We have hundreds of positive testimonials – many of
which you will find throughout our site – because we care about our
customers and strive for perfection. We have yet to have a problem
that has come up with one of our customers that we could not work
out to everyone’s satisfaction.
