Trade Customer Eligibility and Benefits
Sinks Gallery is a trade-focused company,
committed first and foremost to the professional builders, architects, and
interior designers who know and appreciate the finest in handcrafted and
artisan quality products.
To qualify as
a Trade Customer who is eligible for the benefits described on this
page, you will need to
click here to register as a member.
Already a
member? Click here to sign in.
Trade Membership Benefits
Trade Members-Only Discount
-- A trade discount is offered to design professionals including
architects, interior designers, builders and corporate buyers on all
products purchased through Sinks Gallery. You must be a member to
qualify for this discount. These discounts vary depending on the
size of the order and whether the purchase is for a stocked or
custom item. Your customer service representative can discuss these
discounts with you.
Quarterly Newsletter – You
will receive our quarterly newsletter featuring stories on builders,
architects and designers who are successfully and innovatively
incorporating artisan-designed sinks into their designs and
buildings. We will feature projects, designs, informative “how to’s”
and new products.
Potential Publicity for Your
High-Profile Projects – Sinks Gallery’s publicist reviews the
more unique projects commissioned to Sinks Gallery, enabling her to
leverage publicity and editorial opportunities. If your project is
chosen for publicity purposes, it will be highlighted not only on
our website and in our quarterly newsletter, but also potentially in
relevant, national industry/trades publications and newsletters.
Six-Point Customer
Satisfaction Program -- Attentive service and customer
satisfaction are key to the continuing success of Sinks Gallery. We
employ a team of professionals educated in kitchen & bath design who
genuinely understand the buyers’ needs. Our 6-point customer
satisfaction program includes:
- Specifications: We will
assign you a representative who becomes familiar with your project,
your desired outcome and your budget, and recommend one or more
artisans/manufacturers and specific works based on their
assessment of these criteria.
- Pricing: A proposal will
be provided for custom products that details the work and
provides you, as a trade member, a net discount.
- Status Reports: You will
receive regular updates as to the status of your project via
email, or, if you prefer, a personal phone call.
- Quality Control: Once
your project is completed, a professional artisan will inspect
your commissioned piece for flaws and compare it against the
original specifications to ensure its accuracy.
- Delivery: Your project
will be shipped in a carefully, appropriately packed box to ensure
that it is flawless when you receive it.
- Confirmation: Once your
glass art is received, your representative will contact you to ensure
that it meets your expectations and answer any questions you may
have about the care and installation of your purchase.
From: Burkey Belser
Burkey is President of Greenfield/Belser Ltd.
"Beautiful work and outstanding
responsiveness. The Gallery followed up each phone call promptly and
delivered on its promises to the letter. It made no difference that
our office is 3,000 miles away!"
All the best.
From: Kathleen Brancasi
Company: Gracious Elements of Design
"We are just beyond pleased - it
has surpassed our expectations! We were very very thrilled with your
online presentation as well as the catalog, but in person, the sink
is spectacular. It's a magical piece and truly is a piece of art. I
know I will be working with Sinks Gallery in the future."
